Pure Maintenance
Pure MaintenanceCase Study · PMUK-CS-2026-002
Case Study · PurehomeKent · May 2025

Two years of feeling wrong.

Chronic fatigue. Brain fog. A child with repeated sinus infections. The GP said it was stress. The cause was behind a skirting board in his home office.

Jermey Harlow
Trustpilot · Verified Review

"I would 100% recommend them to anyone and would have no problem using them again if needed."

Airborne mould reduction
99.78%
Independently verified · Eurofins EMLab P&K
Full treatment
1day

Survey, fog and antimicrobial layer in a single visit

Vs outdoor reference
68×

Mould-spore count measured 68× below the outdoor sample that day

6Weeks
Six-week follow up

"I'm feeling a lot better, my son's getting better, and I'm 99 per cent certain the house is fixed."

Jeremy Harlow · Verified check-in
JH
Client
Jermey Harlow
Property
5-bed oast conversion, c.1925
Package
Pure Home Treatment
Pure MaintenanceCase Study · PMUK-CS-2026-002

When the cause is invisible.

Jeremy is a 20-year business owner. Ex-kickboxing black belt. Six foot three. Then mould - hidden behind a skirting board - knocked him off his feet for two years.

There's a specific helplessness in being told it's stress while you can barely get out of bed.

Son: repeated sinus infections, two major operations. Jeremy crashed shortly after. Two weeks in bed. Brain fog so heavy he couldn't run his business for 18 months. GP said stress.

Doctors had no answers. Jeremy went looking himself - sales background, filters noise fast. What landed: technical depth, and an interest-free plan that took the financial sting out.

We identified ochratoxin A. A urine test on Jeremy matched. We treated the 260 sqm home in a single Pure Home dry fog visit - family out for the day, back that evening. Last year he flew to Spain - first in two years. He's at 75% and climbing.

"I'd been knocked off my feet for two years. The GP literally said: 'I don't even know who to refer you to.'"
01
Condensation bridge

Every room sat within 1-5°C of the dew point. Thermal imaging found cold spots on external walls, with heavy window condensation.

02
Hidden moisture source

A slow shower-door drip tracked into the office en-suite skirting void. An active underfloor-heating leak fed hidden moisture too.

03
Failed seal

Failed sealant across all bathroom sinks and shower units, plus blocked guttering — both routing moisture into wall cavities.

Mould spores samples in the home
Verified · Eurofins EMLab P&K Before
Before
51,000
After
110
For reference · outdoor air that day
Outdoor
7,500

Jeremy's airborne mould-spore count tested 68× below the outdoor reference sample taken the same day. A 99.78% reduction, independently verified by Eurofins EMLab P&K.

"I walked through duty free smiling at nothing. My wife told me I looked like a little kid who'd never done it before. I hadn't been on a plane in two years."

Jeremy HarlowFirst holiday post-treatment
Pure MaintenanceCase Study · PMUK-CS-2026-002

The process behind the transformation.

Four stages. One day on site. Independent lab evidence at both ends — before you spend, and after we leave.

Step 01
Diagnose

Comprehensive survey and independent laboratory testing to identify the root cause — not just the visible symptoms.

Step 02
Treat

Patented two-step dry-fog process is applied throughout the property to reduce mould contamination, then lays down an antimicrobial film to inhibit regrowth.

Step 03
Verify

Post-treatment lab testing produces written, independent evidence of the spore-count reduction. No claims without numbers.

Step 04
Check-in

Six weeks in, everything held. The mould hadn't returned. Jeremy reported feeling sharper, with his son's symptoms easing.

What a homeowner actually wants to know.

Is the treatment safe with kids and pets in the home?

Once the home is ventilated, the sterilant breaks down to acetic acid, water and oxygen — applied under a COSHH assessment. Occupants and pets out 8:30 AM–5:00 PM; a ventilated home is safe to return to and sleep in that evening.

Does it reach mould you can't see — like behind a skirting board?

Yes. The dry fog reaches every surface the air touches — wall voids, ceiling cavities, gaps behind skirting boards. Jeremy's source was exactly that: a hidden leak behind a skirting board.

How long until we get our home back?

A whole-home treatment is completed in a single visit. Jeremy's 260 sqm property was surveyed, treated and sealed in one day. Family and pets out from around 8:30 AM, back home the same evening. No demolition. No overnight stays elsewhere.

Is it worth it compared to keeping on top of it ourselves?

Surface cleaning can't reach mould inside walls and voids — Jeremy bleached the source area twice with no lasting effect. We treat the root cause. Supported by PMUK's 12-month limited retreatment warranty, subject to applicable T&Cs.

If you think you have a problem with mould, start with a survey.

Diagnostic moisture and mould survey. Independent lab verification. Supported by PMUK's 12-month limited retreatment warranty, subject to the applicable T&Cs.

Next steps
Not sure what's wrong?Book survey

A diagnostic visit to identify exactly what's happening — before you spend anything on treatment.

Know you have a problem?Fast-track

Subject to availability and survey findings, urgent appointments may be available within 24 hours.

Still researching?puremaintenanceuk.com

See how dry-fog works and why independent lab testing matters.