Pure Maintenance
Pure MaintenanceCase Study · PMUK-CS-2026-004
Case Study · Pure HomeLondon · February 2026

When mould becomes a weapon

S. Christy has been a landlord for over two decades. She'd never had a mould problem in this London flat - until her tenants moved in and started building a case to be declared homeless.

Treatment in occupation · Single-day turnaround
★★★★★
Google · Verified Review

“It nearly killed me. There is nothing in this country to protect a landlord from a tenant basically complaining about mould riddling a property.”

— S.Christy
Airborne mould reduction
99.99%
Independently verified · Eurofins EMLab P&K
Full treatment
1day

Survey, fog and moisture control in a single visit

Indoor vs outdoor spores
4.4x

Indoor spore count 4.4× lower than outdoor reference, same day

12weeks
Twelve-week follow-up

"If it wasn't for Pure Maintenance, I think I would have had probably the first ever nervous breakdown in my entire life."

S. Christy · Verified check-in
SC
Client
S.Christy
Property
1-bed first-floor flat
Package
PureHome
Pure MaintenanceCase Study · PMUK-CS-2026-004

When mould becomes a weapon.

S. Christy has been a landlord for over two decades. She'd never had a mould problem in this London flat - until her tenants moved in and started building a case to be declared homeless.

There's a specific kind of fear in watching tenants engineer the disrepair they need to qualify for social housing.

Her tenants had a game plan: get the property declared unfit, qualify for social housing. They blocked her assessors, let the mould grow, then reported her to the council.

She'd spent £10,500 on cleanup that didn't last. Rentokil quoted £13,500 for three photos and a ventilation kit her freehold wouldn't allow. With a child in the flat, court was looming.

"It nearly killed me. There is nothing in this country to protect a landlord from a tenant basically complaining about mould riddling a property."

Dry fog in a single day. Wi-Fi hygrometers installed. Every stage documented: air test, survey, before-and-after photos, 12-month limited re-treatment warranty (subject to T&Cs).

01
Ventilation failure

No trickle vents, no PIV, no MVHR and the kitchen extractor vents into a shared building duct, so moisture has nowhere to go.

02
Heating misaligned

Electric heaters are only all mounted on internal walls, leaving the cold external surfaces where condensation actually forms unwarmed.

03
Condensation bridge

Thermal imaging showed no cold spots. Condensation was occupant-driven — furniture against external walls and curtains drawn tight, trapping dead air.

Mould spore count measured in S. Christy's flat
Verified · Eurofins EMLab P&K
Before
2,200,000
After
270
For reference · outdoor air that day
Outdoor
1,200

After one day of treatment, S. Christy's indoor mould-spore count measured 4.4× lower than the outdoor reference sample taken the same day — a 99.99% reduction, independently verified by Eurofins EMLab P&K.

"At least I've got it documented. I knew that I would get done what I need to get done, have everything documented properly."

S. ChristyTwelve-week follow-up
Pure MaintenanceCase Study · PMUK-CS-2026-004

The process behind the transformation.

Four stages. One day on site. Independent lab evidence at both ends — before you spend, and after we leave.

Step 01
Diagnose

Comprehensive survey and independent laboratory testing to identify the root cause — not just the visible symptoms.

Step 02
Treat

Patented two-step dry-fog process, applied throughout the property to reach every surface the air touches and reduce mould contamination, then an antimicrobial film to inhibit regrowth.

Step 03
Verify

Post-treatment lab testing gives written, independent evidence of the spore-count reduction. No claims without numbers.

Step 04
Check-in

A follow-up in the weeks after treatment confirms the result has held — clear air, no regrowth, and the evidence to prove it.

What a homeowner actually wants to know.

Will the evidence hold up if a council complaint escalates?

Pure Home Treatment includes an air test, full survey, before-and-after photos, and a 12-month limited retreatment warranty (T&Cs apply). That documentation answered S. Christy's council pre-notice.

What if tenants raise post-treatment safety concerns?

Once ventilated, the sterilant breaks down to acetic acid, water and oxygen — no lasting residue. The dry fog leaves no moisture. Occupants out for the day, back that evening. S. Christy asked this exact question before booking.

What if my building's lease blocks PIV or external ventilation kit?

Dry-fog doesn't require any external alteration. S. Christy's freehold wouldn't allow PIV installation — our process worked within those constraints and Eurofins still verified a 99.99% spore reduction.

How do I prove the mould was tenant-behaviour, not a property defect?

Wi-Fi hygrometers can be installed alongside treatment. S. Christy's logs showed humidity hitting near 80% when tenants weren't ventilating, then dropping under 60% once they did. The data is on record.

If you think you have a problem with mould, start with a survey.

Diagnostic mould survey. Independent US performance testing. 12-month limited retreatment warranty (T&Cs apply).

Next steps
Not sure what's wrong? Book survey

A diagnostic visit to identify exactly what's happening — before you spend anything on treatment.

Know you have a problem?Fast-track

Subject to availability, urgent appointments may be within 24 hours. One-day turnaround on most homes.

Still researching?puremaintenanceuk.com

See how dry-fog works and why independent lab testing matters.